Customer Reviews
See what our customers are saying!



Eco-Green Air, inc

starstarstarstarhalf star 4.9 / 5 | 205 Total Reviews

Leave A Review

Rating:


"I recently purchased a townhome and this was the first time the AC had been inspected. The serviceman, Bro, arrived exactly when expected, he expertly inspected my AC, and identified what needed to be fixed. Booking was simple, and they had plenty of available times that worked with my schedule. An added bonus, Bro is from Vietnam and I am going over there on a dream trip this fall, and Bro was happy to answer all my questions and tell me a bit of his own story. I am a sucker for great customer services, and am willing to pay a little more for it, especially when I know it comes with excellent quality work that I can trust and don't have to worry about. I only wish the owners prior to me had signed up for a service contract and kept things in as good shape as I know Eco-Green Air will be helping me do in the coming years."
K . T from Morrisville, NC on July 28th, 2019
starstarstarstarstar(5 / 5)
"Alberto Manzanares is an amazing technician and very knowledgeable HVAC expert. I have learned more from watching him work and in asking questions that I have learned in a lifetime about how to take care of my HVAC. Alerberto and the Eco-Green Air team are always my go-to for trusted technical and HVAC needs. Alberto had repaired several emergencies at my house and has helped our mitigation by installing HVAC surge protectors. With fluctuating power in my area, my HVAC has been under additional strain but the Eco-Green Air team keeps us running in the hot Raleigh summer heat. Thanks, Alberto for your very prompt and professional service and for being so friendly. Bob and the Eco-Green Air team are amazing! Thank you, from all of my family, you have made our move in and transition out of the military stress-free and we know our HVAC is in good hands. Bob B. "
B . B from Raleigh, NC on July 12th, 2019
starstarstarstarstar(5 / 5)
"please disregard my 2 star review for I would like to leave them 1 star. Eco green came to my home on two different days. The first day one worker came to assess the issue. That worker cut a small square sized hole in my wall in the living room. On this first day, the worker wanted to place the drain on the side of the home. I declined initially and asked that eco green assess the situation to determine where the leak was coming from because he did not know where the leak was originating. We decided that the eco green worker would come back the next day with another worker to run a test on the HVac drain lines to see if that was where the leak was occurring (we have 2 drain lines). The next day the two workers came and ran that test on the drain lines. It was determined there was a leak coming from one of the drain lines. After that, they contacted both my wife and I. They said that the only way to fix the leak was to run a pipe on the outside of the home to reroute the water into our gutter. However they still did not know where the leak was actually occurring in the hvac system. We asked if there was another way to fix the leak and find where the leak was coming from and they said that they would have to cut into the walls and they did not recommend that. Due to the severity of the leak and having what we considered at that time a professional recommendation, we allowed them to proceed as they said that was the ONLY way to fix the problem. The following week, Weather Master came to my home to look at the issue. They decided to cut the wall a few more inches above where eco green had originally cut and they found that there was a nail in the condensation line from siding installation . Weather Master were able to fix the issue immediately. I am asking that eco green return to my home and reverse the work that they have done, which we know now, was unnecessary. They failed to properly assess the issue and this resulted in unnecessary work and damage to my home (cutting into siding and gutter). Had they cut more of the wall to determine where the leak was actually coming from, they would have found where the leak was and would not have needed to place the pipe on the side of the home into my gutter. Below are the pictures of the pipe they placed on my home, the original hole cut by eco green, and the hole cut by weather masters. Thank you for taking the time to review this issue. Appreciate that this can be resolved and the issue can be addressed. "
K . F from Wendell, NC on July 2nd, 2019
star(1 / 5)
" Eco green came to my home on two different days. The first day one worker came to assess the issue. That worker cut a small square sized hole in my wall in the living room. On this first day, the worker wanted to place the drain on the side of the home. I declined initially and asked that eco green assess the situation to determine where the leak was coming from because he did not know where the leak was originating. We decided that the eco green worker would come back the next day with another worker to run a test on the HVac drain lines to see if that was where the leak was occurring (we have 2 drain lines). The next day the two workers came and ran that test on the drain lines. It was determined there was a leak coming from one of the drain lines. After that, they contacted both my wife and I. They said that the only way to fix the leak was to run a pipe on the outside of the home to reroute the water into our gutter. However they still did not know where the leak was actually occurring in the hvac system. We asked if there was another way to fix the leak and find where the leak was coming from and they said that they would have to cut into the walls and they did not recommend that. Due to the severity of the leak and having what we considered at that time a professional recommendation, we allowed them to proceed as they said that was the ONLY way to fix the problem. The following week, Weather Master came to my home to look at the issue. They decided to cut the wall a few more inches above where eco green had originally cut and they found that there was a nail in the condensation line from siding installation . Weather Master were able to fix the issue immediately. I am asking that eco green return to my home and reverse the work that they have done, which we know now, was unnecessary. They failed to properly assess the issue and this resulted in unnecessary work and damage to my home (cutting into siding and gutter). Had they cut more of the wall to determine where the leak was actually coming from, they would have found where the leak was and would not have needed to place the pipe on the side of the home into my gutter. Below are the pictures of the pipe they placed on my home, the original hole cut by eco green, and the hole cut by weather masters. Thank you for taking the time to review this issue. Appreciate that this can be resolved and the issue can be addressed. This is Pipe places by Eco Green on the side of our home"
K . F from Wendell, NC on July 2nd, 2019
starstar(2 / 5)
"Alberto has been very helpful to me regarding my routine maintenance and a proposal for replacement of one of my existing air conditioner units."
J . T from , NC on March 13th, 2019
starstarstarstarstar(5 / 5)
"Service call was the same day I called for help Alberto very professional,knowledgeable, and polite Grateful for his time. "
C . M from Raleigh, NC on July 2nd, 2018
starstarstarstarstar(5 / 5)
"Best customer service ever . Polite and professional workers. Fast service fair prices . Thanks to Bob and his great team ."
V . L from Holly Springs , NC on June 7th, 2018
starstarstarstarstar(5 / 5)
"My air conditioner went down on the hottest week and Eco-Green Air was able to work quickly to replace the coil for us since my son has asthma. Bro was on time and worked non-stop until the job was done. He explained to us all the things that needed to be done to get our air back and run efficiently. I highly recommend Eco-Green Air to anyone who needs fast and accurate service."
P . T from Raleigh, NC on May 26th, 2018
starstarstarstarstar(5 / 5)
"If I could give these guys 10 stars, I would! Best customer service, response time and job completion I have ever experienced. Bob answered the phone right away, and was immediately personable, attentive and extremely helpful. During a very busy spring season week, he had a technician out on a Saturday, within hours of calling. They replaced the motor and did a full inspection at an extremely reasonable rate. Bob contacted me personally to give me the updates on the unit. Simply the best. Customer forever! "
m . c from Raleigh, NC on May 19th, 2018
starstarstarstarstar(5 / 5)
"I have used Eco-Green a few times and highly recommend them. Alan, Bob, and Alberto are awesome- they take the time to explain everything, are prompt and courteous. I highly recommend them. "
t . k from Raleigh, NC on March 17th, 2018
starstarstarstarstar(5 / 5)

Explore the Services We Offer Near You