I had such a fantastic experience with this company! I had submitted an online request for a quote and was contacted within 30 mins. The gentleman was so nice and asked questions to make sure he had the right solution in mind. I was scheduled for later the same week. Alex was the tech that worked on my mini split and he was awesome! Professional and friendly, looked and cleaned the unit, explained things as he went and why it was important. He even helped to fix an issue that was not in the original scope of work. I am very happy with the service and have them coming back after the winter to make sure my unit is ready for summer. Thank you for a great customer experience!